mainstay® - Warranty Tracker
The Warranty Tracker allows component warranty statistics to be effectively managed.
Warranty Tracker Features:
- allows warranty information to be managed to an individual component level
- integrates with the Shift Log module to identify warranty claim opportunities
- allows design and management of custom warranty profiles
- provides extensive search and reporting functions for component and equipment warranties
- manages the warranty claim process and claim forms if desired
Module Process Overview
- Dataflow for the Warranty Tracker module begins in the site CMMS, where component statistics are exported and uploaded into the Warranty Tracker
- Profiles are created in the Warranty Tracker for equipment items which describe their warranty conditions including fixed-length (i.e. 12 month warranty) and fixed usage (i.e. 5000 SMU)
- On-shift staff have access to the tool to search and identify whether breakdown components are covered under warranty, and if not, begin the process of lodging a warranty claim